Your Valuation

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Customer service is central
to Henry & James. Here are
a range of testimonials from
our clients.

Henry & James are the best agents in town. Efficient, professional and friendly. They work as a team and go the extra mile to help with any issues or problems that may arise during a tenancy. You and your tenant are looked after my one person throughout which means you will not receive impersonal, lengthy, pre-structured emails which have very little baring to your situation. I can highly recommend them for sales and lettings.

G. D.

Thank you for your professionalism and exceptional service in assisting me with the sale of my flat in Belgravia. I trusted your team with the process and you delivered beyond my expectations. Your accessibility when I needed you was superb.


Your expertise and professionalism are head and shoulders above the competition.


I have purchased and sold properties with Henry & James during the last few years, and I have nothing but high praise for the 5 star service from the friendly and efficient staff at Henry & James Belgravia Office expended to me during these transactions, and have no hesitation in highly recommending this company.

C.P. Eaton Square

I really appreciate the feedback and feel your effort and hence enjoy our relationship.

J.T. Upper Belgrave Street

I have been delighted and impressed by both the professional standards and the personal contact on every occasion and will gladly recommend you to anyone in the area who is thinking of putting their property on the market.

B.B. Lowndes Close

Thank you very much for your excellent hard work to get everyone going and for your valuable efforts!

B.B. Lowndes Close

I have been delighted and impressed by both the professional standards and the personal contact on every occasion and will gladly recommend you to anyone in the area who is thinking of putting their property on the market.

S.V.A. Cadogan Square

I just want to take this opportunity to say your true professionalism does not go unnoticed. Thank you for all your help.

M.F. Chesham Street

Thank you so much for all your help with this process! You’ve been so wonderfully helpful. I absolutely adore the apartment and location. It really is everything I ever could have wished for in an apartment in London. It’s simply perfect!

D.D. Sloane Gardens

We have been clients of Henry & James for multiple years and for multiple properties in the Belgravia area. We have engaged them on an exclusive basis for lettings and management. Key aspects we value are: consistency of team composition, low tenant turnover, superior market rental rates, monitoring of payment transfers, fast turnaround in the case of tenant change-over, efficient supervision of the properties, attentive treatment towards tenants and responsiveness to our queries. I can say without reservation that they have provided an excellent service and I would highly recommend them to any landlord in the area. Our intention is to be working with them for many years to come.


I just wanted to share with you the great experience I have had dealing with Katie. She is very calm, professional and empathetic and these skills are great when managing a stressful situation such as moving to a property that was totally refurbished.

C.P. Prince of Wales Terrace

You are competent, courteous and professional and it has also been my pleasure to be assisted by you.

C.P. Cadogan Gardens

I’d like to thank you and your team at Henry & James, for your assistance over the past years. You have always been very professional and supportive in our endeavours to let our properties.


A boutique agency with enormous expertise and fantastic negotiating skills. Henry & James are a rare agency that treats its clients with super professional and personal care – maximum marketing exposure, excellent feedback after every viewings, a sense of true partnership, no pressure and unlimited post-sales tlc, nothing is too much trouble before, during or after the relationship. Henry & James transcends the negative stereotype of ‘typical estate agent’ in every way, it is like having a friend doing your work for you.

L.N. Brompton Road

I would like to take this opportunity to send our sincere thanks to yourself and the team for looking after us well during our stay. We only have praise for your work!


Thank you so much indeed for your help and bespoke service.

P.V. Chesham Mews

The team at Henry & James have been brilliant throughout the whole sale experience. Very friendly and extremely professional with a great personal touch, excellent communication through the whole process, highly recommended.

C.P. Wilton Row

Henry & James are always an absolute pleasure to deal with. They are the most straight talking estate agent. Thank you so much for your good wishes and indeed your untiring efforts to secure us a flat. Harry, Hannah and everyone at Henry & James that we have been in contact with have been absolutely wonderful. Thank you very much indeed. Hannah was absolutely lovely to have given so generously of her time to show us flats in your absence! Harry, you have our greatest respect for not only your professionalism and breath-taking efficiency and the breadth of your knowledge and experience but also for the exceptionally fine qualities you possess as a human being. It was a tremendous pleasure for our family to have worked with you over these last couple of years. We are therefore absolutely thrilled that we could buy our first flat through you.

T.A. Belgrave Place

I could not ask for better service.

G.G. Sloane Avenue Mansions

I have been very impressed with the service I received from Henry & James. Charles has always acted with incredible professionalism and his efficiency was fantastic. My job keeps me very busy and so I understand how hard it could be with my limited available time. He was incredible in assisting in any way that I needed and always replied and had answers to questions in the quickest possible time. I would like to add that he made the transition very stress-free and coordinated everything perfectly to help get this done.

M.B. Crown Lodge

You and your team did an excellent job! I can’t emphasise this more. Timely responses and responsible. Looking forward to working with you more in the near future!

J.T. Upper Belgrave Street

We are very grateful for all your help in managing our property. You have been very professional and responsive with our requests and emails. We like your approach and personality and felt very comfortable dealing with you. It has been a real pleasure working with you.

L.R. Greville House

Your service has been consistently excellent and the wealth of experience you have bought made my life a lot easier.

M.R. Meriden Court

You got me a tenant in four days. The previous agents failed to get anyone in six months. Henry & James are superb and, so far, I have found the management side to be efficient too.

C.B. Kinnerton Street